Last Updated: 5/26/2025

At Focal Massage, located in Mt. Juliet, Tennessee, we are committed to protecting the privacy and security of our clients. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your personal data. This policy applies to our website, lead forms, and all services provided by Focal Massage.

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Information We Collect

We collect personal information that you provide to us directly, including:

• Name

• Email address

• Phone number

• Health-related information relevant to your session

This information may be collected:

• Through our website or booking platform (e.g., Vagaro)

• Through lead forms on social media platforms (such as Facebook or Instagram)

• In person at our clinic

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Use of Your Information

We use the information you provide to:

• Deliver personalized massage therapy services

• Respond to your inquiries or appointment requests

• Improve our services and client experience

• Send appointment reminders or updates (if opted in)

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Health-Related Information

To ensure your safety and the effectiveness of our therapy, we may ask for health-related details. This information is kept confidential and used solely for tailoring our treatments to your needs.

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Sharing and Disclosure

We do not sell, rent, or share your personal or health-related information with third parties for marketing purposes. We may disclose your information only when:

• Required by law

• Necessary to protect our legal rights

• Required to comply with a legal process or court order

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Data Security

We take your privacy seriously and implement appropriate physical, technical, and administrative safeguards to protect your data. Our website is encrypted using SSL, and we regularly review our security practices.

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Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate data

• Request deletion of your information

To make a request, contact us using the details below.

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Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal obligations, or business operations. The latest version will always be posted on our website with the updated date.

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Contact Us

If you have any questions or would like to exercise your rights, please contact us at:
📧 admin@focalmassage.com

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Closing Note

Your privacy matters to us. Focal Massage is dedicated to providing a safe, respectful, and confidential experience — both in-person and online.